Shipping & Delivery

We offer three ways to receive your order. Costs are always shown at checkout before you pay.

In-store pickup (free)

Choose a pickup day and time slot at checkout and collect your order at 77 Davis Drive, Newmarket. We will email you when it is ready. Please bring your order number. Frozen and fresh items are kept cold until you arrive. Pickup orders can be paid online, by Interac e-Transfer, or in store when you collect.

Local delivery

We deliver in Newmarket and nearby York Region communities. Enter your postal code at checkout to see whether we deliver to you, the delivery fee, the minimum order for your area and the amount at which delivery becomes free. All products except those marked "pickup only" can be delivered locally, including frozen and fresh items.

Orders are usually delivered within one to two business days. We will contact you by phone or text to arrange a delivery window. Someone must be home to receive frozen and fresh items.

Canada-wide shipping

Shelf-stable groceries and beauty products can be shipped anywhere in Canada at a flat rate based on the total weight of your order. Orders are packed within one to two business days and typically arrive in two to eight business days depending on your province. You will receive a tracking number by email when your parcel ships.

What we cannot ship: frozen items, perishable items such as fresh produce, and items marked "pickup only" (for example very heavy bags of rice). If your cart contains any of these, checkout will tell you exactly which items need to be removed or collected in store.

Damaged or missing items

Please check your order when it arrives. If anything is missing or damaged, contact us within 48 hours with your order number and a photo, and we will make it right.