Privacy Policy
Blessing African Market & Beauty Store ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we handle it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Account and order details: your name, email address, phone number, delivery address and order history.
- Payment information: card payments are processed by Stripe and PayPal payments by PayPal, on their own secure pages. We never see or store your full card number. We keep a record of the payment status and reference.
- Messages: anything you send us through the contact form, reviews you write, and your newsletter subscription.
- Technical data: a session cookie that keeps you signed in and remembers your cart, and standard server logs (IP address, browser type, pages requested) used for security and troubleshooting.
How we use it
- To process, deliver and support your orders, and to contact you about them.
- To manage your account, wishlist and saved addresses.
- To send our newsletter if you have subscribed. Every newsletter includes an unsubscribe link.
- To send reminders about your orders (pickup and payment reminders), and, if you have an account, an occasional reminder about items left in your cart or an invitation to review a purchase. Cart and review reminders include a link to turn them off.
- To send a one-time email when an item you asked about is back in stock.
- To prevent fraud and keep the website secure.
- To meet our legal, tax and accounting obligations.
Who we share it with
We do not sell your personal information. We share it only with service providers who need it to do their work for us: our payment processors (Stripe and PayPal), our website and email hosting provider, and delivery or courier partners for orders you ask us to deliver or ship. We may also disclose information where the law requires it.
Cookies
This site uses essential cookies to maintain your session (sign-in and cart) and to protect forms. If we turn on a live chat or visitor statistics tool, that provider may set its own cookies on the shop pages; a notice is shown when such a tool is active. These tools are never loaded on sign-in, account or checkout pages.
How long we keep it
We keep order records for as long as required for tax and accounting purposes, and account information until you ask us to delete your account. Abandoned guest carts and expired sessions are deleted automatically.
Your choices
You can view and update your details in your account at any time. You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account, by contacting us. You can unsubscribe from the newsletter at any time.
Security
Passwords are stored in hashed form, the website is served over an encrypted (HTTPS) connection, and access to customer information is limited to staff who need it.
Contact
If you have a question or concern about your privacy, contact us using the details on our contact page or visit us at 77 Davis Drive, Newmarket, Ontario.